FAQ
​How Do I Place An Order?
You can either use our easy online shop or telephone the workshop direct
If you send us your medals to be remounted we are happy to accept a cheque (payable to KD Tailoring Ltd) with the order.
No orders will be shipped unless payment has been received.
Payment and Shipping
Payments can all be made online. Shipping will be subject to value of order. There will be no compensation on any orders sent out by regular Royal Mail first or second class post, however orders sent by Recorded delivery or Royal Mail Special Delivery will carry their compensation levels.
​.​Returns & Refunds
There will be no refunds either on bespoke orders or if you simply just change your mind.
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Refunds will only be given in line with British sale of goods act.
Postage costs are not refundable.
Re Plating Medals
This is suitable for all medals except UN & NATO as these should not be shiney. Stamped personal details around the rim can still be seen after plating.
Privacy Policy
Will not discuss/reveal your personal details with any third party.